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CCH launches second book in new series on work health and safety

(Sydney, Australia, October 2012) – CCH, a Wolters Kluwer business has launched Due Diligence: Incident Notification, Management and Investigation, the second book in a new Work Health and Safety (WHS) Due Diligence series written by Michael Tooma - a Partner and Head of OHSS Asia Pacific at Norton Rose Australia. This second instalment in the Due Diligence series follows on the heels of Book One, Due Diligence: Duty of Officers, and explores the myriad of practical and legal issues facing managers in the aftermath of a significant incident.


Due Diligence: Incident Notification, Management and Investigation was officially endorsed on Thursday 18 October 2012 at Norton Rose Sydney by author of the world-famous Swiss Cheese model of accident causation - a model used in the risk analysis and risk management of human systems, commonly aviation, engineering, and healthcare - Professor James T. Reason CBE, Professor of Psychology at the University of Manchester in the United Kingdom.


Professor Reason said Due Diligence: Incident Notification, Management and Investigation “takes Swiss Cheese and makes it better” and, in his opinion, will make the Due Diligence series “really shine”. Incident management, he stressed, is “truly the toughest topic in town”.


“In safety management and in incident management there is no way you can write anybody a procedure that will ensure that, if they do something simple, nothing will harm them because the ways in which harm can come to us are unforeseen and unforeseeable,” Professor Reason said.


Due Diligence: Incident Notification, Management and Investigation is written in an easy-to-digest style and is an essential reference text for individuals and companies looking to remain up to date with the new reforms and avoid onerous penalties for non-compliance. Tooma explained that these penalties can amount to a A$3 million fine or five years’ incarceration.


“The first 24 hours of an incident are the most critical from a containment perspective. They are also critical from a liability perspective. This book explores these issues,” Tooma said.


The CCH Due Diligence series draws on Tooma’s 15 years of specialist practice, research, lecturing and writing on work health and safety issues.


“Critically, it draws on many conversations with clients, colleagues, and specialist academics. It particularly draws on work done with clients in both investigating the causes of incidents and implementing system improvements,” Tooma added.


CCH’s Director of Books - Australia & New Zealand, Jonathan Seifman, stresses that managing the response to an incident requires careful planning and training long before the incident takes place. He said the Work Health and Safety Act (WHS Act) imposes obligations regarding incident reporting and site preservation that must also be taken into account.


“Drawing on the author’s extensive experience investigating major incidents across industries, Due Diligence: Incident Notification, Management and Investigation provides a step-by-step guide to incident response, management and investigation in plain English. CCH is very proud to be launching the second book in the series in conjunction with Michael Tooma of Norton Rose.”


The CCH Due Diligence series gives a plain-English explanation of the law, identifies the key practical obligations imposed by the law, and provides a step-by-step guide to meeting those obligations. It includes useful diagrams to summarise key messages. Each topic begins with a case-based exploration of the underlying policy driver to give the reader a better feel for where the law is coming from. Wherever appropriate, a checklist or flow chart is provided to summarise the main steps.


Due Diligence: Incident Notification, Management and Investigation costs $49.95 and is available now - along with a range of other work, health and safety titles - from the CCH Australia Online Store.


For more information (photos of launch available by request)

Greg Conway

Senior Communications Coordinator, Wolters Kluwer Asia Pacific

T: +61 2 9857 1886 | Mb. +61 (0)408 290 412 |


About the author, Michael Tooma

Michael Tooma is synonymous with occupational health and safety law in Australia. He is a Partner at Norton Rose Australia, part of Norton Rose Group, a global law firm with approximately 3,000 lawyers in 43 offices around the world. Michael heads up the Asia Pacific Occupational Health Safety and Security Practice of Norton Rose Group. He is also Head of the Australian Government Practice of the firm.


Michael Tooma is the author of 10 texts on occupational health and safety law and of the Managing Work Health and Safety updating service published by CCH. He is an Adjunct Professor of law at Edith Cowan University and was Senior Visiting Fellow at the School of Safety Science at the University of New South Wales, where he taught postgraduate occupational health and safety law for 12 years. Read more about Michael Tooma here


About Professor James Reason, Ph.D.

James Reason is Professor of Psychology at the University of Manchester, United Kingdom. His primary research interest is human performance in hazardous systems. In 1999, Professor Reason was a member of the chief medical officer’s expert group on ‘learning from experience’ and was also adviser to the Bristol Royal Infirmary Inquiry. In 1995, he received the Distinguished Foreign Colleague Award from the United States Human Factors and Ergonomics Society. From 1962 to 1977, Dr. Reason worked at the Royal Airforce Institute of Aviation Medicine, the United States Naval Aerospace Medical Institute and the University of Leicester. He has published books on motion sickness, transport human factors, absent-mindedness, human error, and on managing the risks of organizational accidents. He is a fellow of the British Psychological Society, the Aeronautical Society, and the British Academy. Professor Reason holds a Ph.D. in psychology and physiology from the University of Leicester, United Kingdom.


About CCH, a Wolters Kluwer business
CCH ( is part of Wolters Kluwer, a market-leading global information services company focused on professionals with annual revenues of (2011) €3.4 billion ($4.7 billion) and approximately 19,000 employees worldwide. Please visit our website or follow us on Twitter, LinkedIn or Facebook for more information.
About Norton Rose

Norton Rose Group ( is a leading international legal practice which offers a full business law service to many of the world’s pre-eminent financial institutions and corporations from offices in Europe, Asia, Australia, Canada, Africa, the Middle East, Latin America and Central Asia.


Norton Rose is strong in financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and pharmaceuticals and life sciences. It has more than 2900 lawyers operating from offices worldwide.


Norton Rose Group comprises Norton Rose LLP, Norton Rose Australia, Norton Rose Canada LLP, Norton Rose South Africa (incorporated as Deneys Reitz Inc), and their respective affiliates. Read more about Norton Rose Australia here.



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